Solution
Ammeon’s Data Roaming Manager is designed to:
- Satisfy the proposed EU regulations
- Enable the sale of data bundles to consumers while roaming.
ONLY 10% OF VODAFONE UK ENTERPRISE USERS CURRENTLY USE MOBILE BROADBAND SERVICES ABROAD FT.COM
Key features:
- Web and SMS-based interfaces to consumer
- Web-based sale of data bundles
- Web interface for use by customer care agents
- SOAP API for integration with existing care interfaces
- Corporate customer account management support
- Support for post-paid and pre-paid subscribers
- Multiple configurable trigger points for notifications
- Ease of integration and modular deployment
SMS INTERFACE
- Notifies via SMS where browser is not the first use of data services while roaming (e.g. the phone’s email client may try to activate data services)
- SMS reply or browser can be used to authorise service
WEB INTERFACE
- Web interface similar to typical Wi-Fi sign-up
- Notifies subscriber of charges through their browser
- Allows dynamic subscription to ‘bundles’ (1 hr, 24hr, unlimited services)
BENEFITS FOR MOBILE OPERATORS
INCREASE ROAMING REVENUE
Ammeon’s solution allows carriers to create and manage tailored roaming data bundles and provides real-time subscription management for these bundles.
MEET REGULATORY REQUIREMENTS
Ammeon’s solution enables carriers to satisfy both phase 1 and 2 of the forthcoming EU regulatory requirements detailed above.
SUBSCRIBER SATISFACTION
The improved pricing transparency and customer communication provided by the solution leads to much enhanced subscriber satisfaction and reduced churn.
BENEFITS FOR SUBSCRIBERS
DELIVERS CONTROL OF ROAMING COSTS
The Data Roaming Manager delivers service and financial control to roaming subscribers. It enables them to use their phone in a fully informed way with suitable safeguards to protect their interests.
REMOVES FEAR OF DATA USAGE
With information on roaming tariffs at their fingertips, subscribers can use data services confident in their knowledge of the costs involved, thereby avoiding billshock for excessive usage
ALTERNATIVE TO WIFI
Data Roaming Manager allows consumers to easily purchase data bundles while roaming in the knowledge they can access data coverage anytime, anywhere. This provides them with a competitive alternative to Wi-Fi.